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Job Description: Barista

SUMMARY: The Barista ensures that the mission, principles, and Scooter's touchstones are carried out, embraced, and modeled. The Barista must have a positive attitude, be passionate about the food and beverage industry and enjoy working with people. The Barista plays a key role in Scooter’s energetic team of food and beverage enthusiasts who are driven to provide excellent customer service. 

ESSENTIAL FUNCTIONS:

• Makes and serves specialty coffee and tea beverages
• Adheres to recipes and presentations for food and beverage items
• Speaks and interacts with both new and regular customers
• Understands appropriate up-selling techniques
• Maintains a clean and sanitized work station
• Follows health and safety guidelines
• Performs other functions as directed

• QUALIFICATIONS AND REQUIREMENTS:
• Education and Work Experience
• Must be at least 16 years old
• 1+ year(s) of customer service experience preferred

• Skills, Knowledge and Abilities
• Must be able to deal professionally and tactfully with customers and co-workers at all times
• Must have good interpersonal communication skills
• Must work efficiently in a quick-paced environment requiring multi-tasking and prioritization
• Must be able to work a flexible schedule
• Must be punctual, dependable and reliable
• Must be able to contribute to a positive team environment

• Physical Capabilities Required
• Most physical exertion is in the ‘low’ range, requiring exertion of less than 5 pounds of force fairly regularly; however, may occasionally require exertion of up to 35 pounds. 
• Job includes major amounts of reaching, standing, walking, talking and hearing
• Must have a sufficient visual acuity to determine accuracy, neatness and thoroughness of work assigned to employees, and to make general inspections of the work area
• Environmental conditions include a mild to moderate noise level 

You are applying to work with a franchisee of Scooter’s Coffee. If hired, the franchisee will be your only employer. Franchisees are independent business owners who set own terms of employment, including wage and benefit programs, which can vary between franchisees.